Round 2

Continued...
I hope you enjoyed Round 1 and took some time to do a
bit of reflecting. For another perspective on the benefits of
reflection, take a listen to John Maxwell and his take on
reflection turning experience into insight. Enjoy round 2!

Communication Systems
Usually the answer you hear when someone poses the
question how can our organization be better, is
communication needs to be improved. It is important to remember that communication is a two way street. You can't force someone to listen to your communication, but you should do your best to provide communication in a number of ways
that reaches your community.

The GPS Marketing and Communication team is a small 

but powerful group that has put in place a number of tools 

that allow the district, departments, and schools to 

communicate with stakeholders on a large scale. Besides 

a newly implemented website that is constructed to be the 

one source of truth for the parents and community, it also 

includes a messaging system that disseminates information 

via e-mail and text to parents and guardians. Each school also has tools to distribute site information through online newsletters and teachers can directly communicate 

via e-mail with parents and guardians through the district 

student information system. Each school has the ability to 

use these tools as they choose and decide what works best 

for their community.  From an IT perspective, the biggest challenge with any communication system is parent and guardian support. It is challenging to assist these groups on devices not owned by the district. The schools and Technology Services do their best to assist so that these communications reach them. Our help desk staff is also great at assisting with most issues.

Data Governance

Data governance is a very relevant topic at this time with protecting
user data from unauthorized access, proper data agreements with
third party resources, and educating users on the importance of
protecting their information from non trusted sources.

User data for any organization should be protected using best practice methods and continually reviewed for any needed adjustments. Districts should not hesitate to work with outside consultants for assistance in maintaining these best practices and configuration setups. Staying connected with cybersecurity organizations for the latest information on know vulnerabilities, updating all systems, and educating end users is critical for staying protected from threats. 

Data Access

The GPS Accountability and Assessment department works closely with all GPS schools in assisting them on how to best use collected data to guide instruction and improvement. District and state-level assessment information is reviewed in the department, presented at the Cabinet and school leadership level and used as a tool in discussion around increasing and shaping possible strategies for student improvement. Our Technology Services Information Systems team has built an internal database that assessment data can be imported along with other student demographic information. We have recently begun using a data analytics tools to build visualizations based on the needs of stakeholders. This allows for years of data to be looked at in a visually pleasing format and easy studying of trends based on different areas of selection. 

Ethics and Policies

One very notable piece of federal legislation passed in 2000 by Congress 

is the Children’s Internet Protection Act (CIPA). “CIPA imposes certain 

requirements on schools or libraries that receive discounts for Internet 

access or internal connections through the E-rate program – a program 

that makes certain communications services and products more 

affordable for eligible schools and libraries. In early 2001, the FCC issued 

rules implementing CIPA and provided updates to those rules in 2011.” 

GPS takes part in the E-rate program and provides content filtering to 

protect our students as best we can. 

The GPS Technology Services team feels we have an obligation to provide a Digital 

Citizenship curriculum to all students in GPS. We have partnered with 

Common Sense Media to provide an extensive curriculum for our teachers 

to use with our students K-12 and it is an expectation that this is done each 

year. Technology Services has also partnered this school year with the 

GPS K-12 Prevention Coordinator, who oversees the district 

social workers and counselors who assist our schools with the digital 

citizenship program. We feel as a district that the social and emotional 

well-being of our students is a priority and aspects of technology including
social media can often play a part in that area. 

Promising Technology Ahead

I always find the what's the next big thing question difficult to answer, so I
did appreciate this heading.

AZ Computer Science Standards-this will provide the roadmap needed for actual implementation in K-12 schools. The challenge, although not insurmountable, is teacher understanding and development and how computational thinking can be used across the curriculum. 

Learning models-It still seems there are struggles with different learning models due to the structure of the school funding system. GPS Global Academy is being creative with a couple of unique blended learning models and the outcomes are promising. The structure of bell schedules and traditional practices are still somewhat of a barrier in my opinion.

Artificial intelligence-AI and machine learning have crept into most 

aspects of our lives when it comes to determining our next purchase 

or what political flavor society falls into. It remains to be seen how 

this technology will benefit the K-12 learning environment so 

we can catch areas of needed remediation or enrichment for our 

students. This topic will also continue to bring into the spotlight the
ethical questions behind the technology.

Next Round...
Each one of the topics from round 1 and 2 could be stand alone discussions that would easily fill a page. It was a good exercise to put these thoughts down on paper, think a bit deeper about them, and find celebrations and areas that could use improvement. With the intention not to sound like a broken record, I will state again, without taking the time to give serious thought to our daily decisions and practice, improving them will be difficult and the same results will be achieved. Thanks for reading!

Soft Skills vs Tech Skills

Dark Cave

One of the most common things I have heard from business owners about high school students is the lack of soft skills they possess. The technical skills are there and they can learn, but it is difficult to teach the soft skills. The issue is not specific to high school students, but in the tech world, that generalization has been there for many years. The dark caves stories that make up an IT shop exists for a reason, many are like that. If you only know that your help desk ticket goes into a secret cyberspace and eventually someone assists without any human contact, is a giveaway that your IT department is operating under the dark cave model. This model does not promote soft skill expectation or development.

Tech Savvy?

Make no mistake, hard or technical skills are necessary to keep any environment running smoothly for the end users. Problem-solving, project management, coding, and technical writing are all important hard skills that make this possible. Under good leadership, mentoring, and training, these hard skills can be learned by a motivated person. The question becomes can someone be taught the soft skills necessary to balance and provide the best customer support possible to the end user? In January this year, LinkedIn released the "The Skills Companies Need Most in 2018-And The Courses to Get Them". Top four soft skills include leadership, communication, collaboration and time management. According to LinkedIn, 57 percent of leaders say soft skills are more important than hard skills, makes sense in a customer service focused environment. 

Organizational Chart     

We know the dark cave model does not work in today's world, but what organizational structure best works for an IT department to provide the best end-user support with customer support as the ultimate goal? If we are working to shed the stereotype of the dark cave, then our IT team needs to be visible and accessible to the end users. So where do we start with setting the customer service expectations desired?

Job Description
When researching job descriptions recently for technicians that are in the field with our end users I noticed that technical skills are still the priority. It was not until I searched for "customer care representative" that I found the soft skills listed on job descriptions that are needed for any technology department to be successful. If we are going to set an expectation that relationships are the number one priority for our teams, then soft skills should be on the top of any application.

• Positive attitude
• Build and maintain positive relationships with students, staff, and stakeholders
• Go the extra mile to engage end users
• Greet customers warmly 
• Customer orientation and ability to adapt/respond to different types of users
• Resolve end-user issues via an in-person visit, phone, help desk, or email, based on the individual needs of the user

Get Out
It is not a new concept that creating an environment that places end-user support at sites, allows access and relationships to develop between end users and technical services support. Knowing that shoulder to shoulder support is nearby is comforting for those that still feel they are not good with technology and at the same time gives the early adopters a place to bounce ideas and be innovative knowing someone has their back when needed.

Soft skills and relationships are not an option, they are key to a successful customer care environment. Take the time and step out of the dark cave and look around, you may find it is a great place to be!     

The ISTE Blues

Data Overload

Like most of us returning from ISTE, you are probably experiencing the emotional roller coaster ride that accompanies the flight or drive home. The data overload from the content filled sessions, keynotes, poster and playground spaces, and endless conversations can be overwhelming. It is possible to keep the "ISTE's Over Blues" from setting in, but do not put it off for later, jump into your content while it's fresh and take charge! 

From the Middle

It doesn't matter what your role is in your organization, you have just spent four days gathering content that you need to share. Take the lead from the middle approach and decide how you can share what you have learned with your peers, administration, technology staff and any others that could benefit from what you have learned. This could also be an opportunity to use a new medium to share information with a presentation platform, blog site, or creative new app that you experienced at the conference. With the pace at which new technologies and classroom practices evolve, technology, curriculum, and professional development teams will appreciate the benefit of the information you provide. 

Stay in Touch

I have said a number of times that the best place to make connections at ISTE is standing in line waiting to purchase that delightful ice coffee or refreshing bottle of water. I do suggest we change the phrase "standing in line" to the "PLN line", because we ultimately exchange email addresses, Twitter and Instagram handles and district names for future collaboration, with educators from around the globe. Now that you have these new contacts, don't hesitate to reach out and continue the conversations and sharing of ideas that you started while waiting in that PLN line.

The power of social media can assist, so take advantage of the new account you just created in those power sessions and use the #ISTE2016 hashtag to share with your new friends. 

Bring ISTE Home

Coming together with 15,000 like minded educators is something magical that ISTE has

managed to create for many years. What many ISTE members may not be aware of is the ISTE affiliate groups that exist in virtually every state in our country, as wells as international affiliates in Australia, Canada, Europe, India, The Philippines, and the United Kingdom. These affiliate groups are all a bit different and have a variety of benefits and professional development opportunities that happen year around. Joining a local affiliate is another way to continue to grow your PLN, attend events in your state and become involved with advocacy movements that can directly affect your classrooms and students. To find an affiliate in your area, check out the affiliate directory and continue making connections!

Small World

CC BY-SA 3.0

Staying relevant in a world continually growing smaller is not an easy task and each new generation of students brings a fresh mindset that as educators we must be able to connect with. Attending events like ISTE, connecting with others through social media, and remaining outside of the four walls of our classrooms, cubicles and offices, will allow us to continue growing and remain the most important part of the classroom. See you in San Antonio! 

Move Over Flair

Time...

https://creativecommons.org/licenses/by/2.0/

Probably the most common issue we hear about in life has to do with not having enough time for, and fill in the blank. Often the counter to that statement is we will make time for what is important, which is true to an extent, but doesn't change the fact that in our professional lives we still must prioritize. What has been a struggle for a number of years now from a technology integration perspective, is how we provide solid professional development to our teaching staff that is relevant, timely, and doesn't require the traditional hour before or after school that teachers may not have time for. 

Short Meaningful PD

I like to use the average length of a YouTube video to provoke discussion on just how long someone will stay with you when providing PD. Depending on what day you check, the average length of the top five most popular YouTube videos vary from 2.5 to 4.5 minutes long. When I checked #popularonyoutube when writing this post, the longest video was 5.31 and the shortest was 31 seconds. I would imagine that some may say if the content is good, it doesn't matter how much time it takes to view and to some extent that may be true. However in the hustle and bustle of the K-12 setting, moving at the pace of 140 characters at a time seems to make more sense if we want to reach a larger audience. At AJUSD we have made the conscience effort to change the way we are providing PD to our teaching staff that provides short, meaningful bursts of sharing content while staying as close to the 15 minute window as possible. Bethany Ligon, AJUSD's Technology Integration Specialist, has taken this approach with our collaboration coach tips and tools videos recently and we are monitoring feedback on video length to see what is most effective for our staff. 

Badge Up

Another area that takes time and attention is growing our professional learning networks and sharing what our teachers and administrators are doing on their campus. Social media has obviously been a game changer in this area and blending this with the traditional walking by a classroom and seeing evidence of the great things happening, has led us into the badge game. It is difficult for just one district TIS, to get around to every classroom and see what is happening. With a quick Google Site and Forms, teachers and administrators can apply for a badge, share their artifacts, display their accomplishment, and share with others how they are integrating technology in their classrooms. Bethany summed up nicely what she enjoys most about implementing this program:

The best part for me, is that teachers are able to request training on exactly what they want. It's not a one size fits all professional development setting anymore. But it's me meeting with one teacher or a small team of teachers who want to grow their instructional toolbox in a specific area or with a particular tech tool/app. And because I now have documentation on which teacher is proficient on each tool, I can use them as a resource as needed. Another "best part" for me is the teacher's reaction when I walk into their rooms on a Thursday afternoon to hand them their badge. Yesterday, a teacher literally jumped up and down and clapped her hands because she was so excited and then her little first graders started cheering for her. That totally made my day.

Find A Way
Time doesn't have to be a monster that keeps us from growing and sharing on a professional level. If we look around and see what others are doing, share what we are doing, and be willing to try new things, great things will happen. In the words of Ian Malcolm, life finds a way. 

ISTE Gems!

The Stack

Every year I return from ISTE with a backpack full of information and a google doc filled with session notes. Like everyone else who has been to ISTE over the years, I have come to find that the connections made during the conference are invaluable, but there is still a benefit with sharing the little gems with others who didn't attend. These are just a few highlights that I found in my pile of "stuff".

Maker Movement

I think it is safe to say that Raspberry Pi has made a dent in the maker movement, and allowed students to learn programming skills, create technology rich projects, and not break the bank in the process. At the Raspberry Pi + iPad session, Mike Amante did a great job sharing his experiences with the device and how he is using the technology with his students and plans of expanding the program in the fall. More information from Mike can be found here. A big surprise at the end of the session were two representatives from the Raspberry Pi Foundation showed up and shared news about Picademy USA, you can find more info here.

Innovators Mindset
If you have ever listened to or follow George Couros, then you understand that he has a great way of using short, but thoughtful statements that make you really think about education and what it could be. I always try and catch one of his sessions at ISTE because he never fails to provide great thoughts that can easily be shared at admin meetings, staff meetings, or lunch time conversations. Here are a few (as accurate as I could be) that he used in the session Developing the Innovators Mindset.

• Relationships are the most important piece in schools now and in the future
• Biggest barrier is our own way of thinking
• Think different
• Digital factory model is still factory model
• Technology is more than a tool
• Technology can be transformational in hands of a great teacher
• Would you want to spend all day in your own classroom
• Everyone is a teacher and a learner
  
  

The PLN

One of the hardest thing for many educators to do is build their PLN. Taking that first step from

Courtesy Roy Blumenthal CC 2.0

picking which social media platform to venturing out of the four walls of the classroom can be scary, but absolutely necessary to grow as an individual. The session, The Passionate PLN, by Jessica Raleigh, was a very informative hands on experience that introduced Twitter to everyone as a way to connect and make a difference. A highlight was The Breakfast Club, #BFC530, as a place to participate in a one question twitter chat, every weekday at 5:30am. If you are looking to build your PLN  and connect with others, give it a look here.

ISTE 2016
The ISTE conference has a little something for everyone and is consistent with the variety of sessions that makes it a good destination. If you are an educator looking for an event with options, want to grow your PLN, and meet like minded peers, then I would recommend educating your school boards and administrators on the opportunities ISTE has to offer. But remember, finding local events, lunch and learns, Twitter chats, coffee on a Saturday morning, also provides collaborative time and opportunity for connections to help us grow professionally. Get out of those four walls and see what others are doing and share!

Domo arigato, Mr. Roboto

Want One

http://insideevs.com/

Every time I see a Tesla driving down the road, I want one. They look great, go fast, are environmentally friendly (don't worry I am not giving up my gas lawn mower just yet :-), and the technology in these cars is cutting edge. I occasionally construct my order online and arrive at checkout, which is where I am brought back down to earth, then go outside and sit in my Prius. Some of the things I find interesting with this company is the process that is used to construct their vehicles and the importance of man and machine working together to make it happen.

 Image: CNET / CBS Interactive

Boring?

I recently came across a Tech Republic article, which after reading I found the title to be a bit silly, but it caught my attention because of a podcast I listened to recently about robot automation. Basically the podcast was stating there are not enough skilled workers who can actually work on the robots to keep them running, and a few big companies were starting programs to train their people for these skilled positions. The "boring" reference in the article title was pointing out how the introduction of bots could increase the "drudgery" of the 9-5 job in some cases. The example was centered around the Amazon Kiva bots that are used in some of their US fulfillment centers, which Amazon recently has been discussing with the holiday season upon us. You can read the article for yourself and determine the message that the writer has intended, but for myself I tend to reflect on the discussion that has been going on for years about the ever changing careers that technology influences.

Skilled Workforce
We have been hearing and reading about the shortage of skilled workers for some time now and how the 21st Century Learner is going to need different skills for the modern workplace. With automation and jobs that require a different skill set, it is important we don't lose focus on the solid foundation needed for our students to be able to leave the K-12 and higher education system ready for the ever changing workplace, on the job training and new careers. The question remains are we preparing them for such a world? I came across this very interesting article about Toyota and the Bluegrass Community Technical College, who have partnered to create the AMT program. A statement that caught my attention was from Dennis Dio Parker, an assistant manager at Toyota, "Parker says high schools and colleges in the U.S. are failing to turn out graduates with the mix of technical expertise, problem-solving ability and communication skills that companies like Toyota needs." Technical fields may not be for every student, but shouldn't all students have the ability to communicate and problem solve? If our students simply master the 4 c's, they will be prepared to adapt to any situation including technologies influence on the world and careers.  

Jobs will continually change and become more technical. Some jobs may be eliminated, while new ones will take their place, creating different skill requirements. Gilbert Passin VP of Manufacturing for Tesla made a comment in Tesla Motors Part 2, "Robots are extremely good at repeatability and accuracy of motion, humans are more intelligent than robots therefore we need to use them where there is a lot of value for that intelligence." The future only has to be boring if that is the way we view it.   

School's Out For Summer

Willie Style

Who can forget when the Fresh Prince was throwin down "summer, summer, summertime, time to sit back and

unwind?" I am showing my age with that bit of information, that song was the first single on his Homebase album, released in May of 1991, nice play record studio. As educators we all know that summertime doesn't afford much time to unwind, although we try to sneak in a little time for "cool shootin some b-ball outside the school," the downtime is used in different way. Teachers are busy searching for new resources, building their PLN's, and planning for the upcoming school year, which is a full time job. Tech staff is using this time to upgrade hardware, implement new software, and refresh thousands of devices before the new school year arrives. Frantic as it may seem however, this may be the time to seek out new ways to collect resources, build your PLN, upgrade devices, and take a deep breath before the new school year arrives.

Your Not Alone
If you are a student, teacher, administrator, or techie, there are thousands of your same kind out there working on similar projects looking to collaborate with others. So how about taking a little time this summer to connect with others, gather some great resources, and build your PLN by following other educators on Twitter. Twitter is arguably one of the best places online to gather educational ideas and resources. Follow people like Free For Teachers @rmbyrne, hashtag #chromebooks, or if iPads interest you, guru @tonyvincent! The great thing is, you don't have to work hard to find great educators to follow, here is a list of educators that will get you started by content area/title, you can even add yourself after you create your Twitter account http://goo.gl/k8U1Yc. If you would like to take it a step further and participate in a Twitter chat, follow this link for times and hashtags http://goo.gl/9h74lg (thank you @MrsKim_Reynolds for sharing). 

                                           Change It Up

Summertime is also a chance to reflect on the traditional things that we seem to do when this time of year rolls around. Speaking from the technology side of the house, the first thought that comes to mind is re-imaging of devices. Spring always seems like the time when new images are being built for deployment, so the second the students and teachers are out the door, massive re-imaging starts taking place. Often we can't avoid this type of scenario, we will be doing our fair share of imaging this summer, but maybe there is a better way. Use this time to reflect on the processes and see how you can eliminate some of the lengthy projects that seem to take up most of those summer days that you could be focusing on other areas.

Another idea that is always refreshing during the summer months is the start of the day. When school is in session, start times are critical for providing good customer support. Summer can allow flexibility for your tech staff to start the day off in a different way. Use this time to have brief 15-30 minute sit downs to share how their summer projects are rolling along, collaborate on any issues that may be happening and enjoy a nice ice coffee or smoothie to start the day! 

   

Collaboration or Cooperation?

One Love
I recently came across this tweet from Jenny Wright that complimented what my staff and I were talking about at our gathering earlier this week and wanted to share. A good question to ask ourselves as we sit together can come right out of this tweet, "are we building on our ideas or just working together"? Working happily with each other is important, "one love"-B.Marley, but to grow as a group we will need to build on each others ideas and strengths.

The Challenge
Remember when MTV spun off The Real World and Road Rules reality shows in to the Challenge shows? They brought the craziest of the casts together and made them compete against one another. The group dynamics made for good TV because half of them were crazy, but the point when they had to actually work together to accomplish a task, at times displayed how they pulled together multiple perspectives/personalities to make things happen. When myself or someone from my staff brings forward a thought, idea, or task that we need to get done, I rely upon their ideas and knowledge to figure out the best plan of attack. If we run into bumps in the road, a room full of smart folks is better to right the ship than just one.   

Big Difference
None of the above will happen if you do not possess confidence in yourself. Sitting and sharing with peers is often a very difficult thing to do. Insecurities can keep us from opening up and letting out those magic moments that gives the group that needed lift. Creating a safe environment where collaboration is supported by leadership can instill confidence and ease insecurities. The arrogance piece is pretty self explanatory, an arrogant perspective does not encourage collaboration. Yes, folks will sometimes call someone arrogant when they don't agree with what the other person is saying, but a truly arrogant attitude will cause divide over time and that will show. It is a fine line that should not be forgotten about. Some may say posting my own tweets here is arrogant ;-).

Puzzle Pieces

Another Hero

I am not sure what specifically prompted me to begin singing the Tina Turner song "We Don't Need Another Hero" recently. Usually that song only pops into my head when someone is trying to take a little more credit for something than they should, or when reminiscing about back in the day when my friends and I would jump garbage bags with a metal milk crate and piece of plywood on our bmx bikes. This time however, I believe I was watching a sporting event and thinking about how incredible the athletes really are. I am definitely not a fan of the over the top, look at me athletes, those types can curl up to the Tina Turner song and keep telling themselves how great they are. I admire the humble, hard working athletes who let their actions speak for themselves. Thinking about the leadership role that these athletes play in their specific discipline, lead me to draw comparison to leaders in the workplace.

Behind The Success
The humble hardworking athletes I mentioned earlier will always mention the individuals that help them maintain their regiment that allows them to perform the way they do. If you think that a top level athlete is doing it all by themselves, think again. These athletes have strength trainers, dietitians, specific discipline coaches, personal assistants, family and more that assist with putting together all the proper pieces so the athlete can achieve their goals. I find this very similar in many ways to the role that a leader plays on a daily basis. A leader is out front, answering questions, concerns, planning, influencing, basically performing like an athlete. The individuals behind the leader are all part of the puzzle and that leader will only perform well if all the pieces to the puzzle are fitting together. If an athlete or parts of their program are struggling, they must maintain communication with their support team to quickly address the issue. A leader does this much the same way in the workplace to reach the desired outcome.

On The Podium

I am not a huge Nascar fan, but I think most people have probably seen the winners circle after a Nascar race. There are so many team members you often can't find the driver amongst the group. This is a good example of how many individuals are behind that car making it to the winners circle and if just one of them has a bad day, it can keep the entire team from reaching their goal. One thing you can count on from that driver when interviewed, they will thank everyone behind their win that day. Leaders should not be different than that driver, take every opportunity you can to thank all the pieces to the puzzle that are allowing you to be successful, because you can not do it alone.

Dump Truck Model

Back Up

Models haven't changed much over the years when it comes to implementing technology in our schools. I have by not been perfect by any means, but have learned a few things along the way that I use as guiding questions before making implementation decisions. However often circumstances seem to get in the way and decisions are made that produce large blanket purchases of technology that is hastily thrown into classrooms. We have seen this happen many times and on such a large scale that it gathers negative press when things don't go oh so perfect. My concern with the dump truck model is the negative impact it could have on the smaller roll outs that generally take more effort to set in motion.

Celebrate
Don't get me wrong, there are any number of large roll outs around the world that have been well planned and executed and remain a model for others to follow. It is those scenarios that we need to celebrate and hold up as examples to promote the importance of providing our students the relevant environment they deserve. The recent publicity that LAUSD has received with their billion dollar ipad initiative is one that is too big to fail. Without being involved in such a gigantic project, I can only reserve judgment on why they have had their issues, but it has drawn attention and gives the nay sayers fuel that is unfairly used in other situations. LAUSD will work out their issues and find success, they have to, and it will benefit other educational technology projects in many ways. Many of us do not have the resources that larger districts possess and having a successful model with resources to share is important for success outside of LAUSD.

Take Steps
I did a quick search for "steps for implementing technology" and had a wide range of returns, which included a variety of business world ideas also. One article that held my attention was titled, "Eight steps for implementing a technological overhaul", written by Ken Tysiac and highlighted the work of author and consultant Geoffrey Moore. Although the focus was business, many of his eight points easily cross over to the K-12 environment and I have highlighted a few below that I feel are very relevant to implementing a successful technology implementation.

• Determine which tools would have the biggest impact on effectiveness in those key moments with clients.
• Calibrate ambitions with their organization’s technology adoption tendencies, such as whether employees tend to be innovators, pragmatists, or conservatives.
• Recruit to the effort first those employees who tend to embrace new ideas.
• Engage with outside help to design and prototype the first new tools for communications and interactions
• Focus on user experience as the critical acceptance criterion.
• Get feedback from early adopters to create the case for applying the system to more pragmatic, less enthusiastic adopters.
• Align the technology to solve a particular issue that causes the pragmatists pain, and do whatever it takes to solve that issue.
• Once pragmatists are convinced, deploy a global roll-out.

Moore's ideas were addressing a specific need for client employee relationships and did not include the initial employee input on the best tools to address the need, which is something we rely on in the K-12 space, or should. But the idea of recruiting the high flyers that are always willing to embrace new ideas and listening to their feedback is critical.

It is difficult not to take advantage of grants, overrides, large funding sources of any kind when they present themselves. My hope is that the dump truck model is put in perspective and the audience, early adopters, and their feedback is kept in mind before that familiar sound is heard...beep...beep...beep. 

Soak It In

It's Over
Isn't it amazing how fast time passes when you are engaged in something you enjoy doing. The ISTE conference is one of those things that always seems to go by a bit to quick for me. It's that one session that you just could not squeeze in, the byod session that you didn't register for early enough, and most importantly that last opportunity to talk with someone from somewhere else. But that is the great thing about making all those connections, they are so engaging and refreshing, that you can't wait to plan for next year's trip.

Not A Commercial
I know that sounded like a paid advertisement for the conference, but that is not my intentions. The point that I am trying to make is very simple, we enjoy taking part in engaging activities. The range of those activities are all over the board at the conference, lectures, panels, byod's, keynotes, poster sessions, the list goes on.

The Magic
So what is the piece that makes all the different varieties of presentation so engaging, wait for it...the presenter(s). The great ones are able to use a variety of ways to engage us and keep us glued to their words, but more importantly, creatively finding ways that allow us to participate, collaborate and create, all within a small window of time. A good presenter quickly makes a connection with the audience, has us involved in communicating with one another and often leaving with something we have created. Hmm, this is sounding very similar to what a teacher does on a daily basis. Maybe start over and replace conference with classroom and presenter with teacher, any similarities? Good teachers, like good presenters, use a variety of approaches to make the magic happen and technology plays a very meaningful part. Take some time and review your ISTE notes, reflect on the experience, and share all the magic with others.

Social "Media" Bigfoot

Footprint
Here are a few questions that I often hear when social media is being discussed that deserve some attention.

1. What is a social media footprint?
2. How big should it be?
3. Why do I care?

The Numbers
From a pure numbers perspective, it seems to make sense that jumping into the social media landscape can be a benefit to the professional growth model. Facebook currently has over a billion active users a month alone, even if you discount that 100 million of those users are pets, objects, or brands, 900 million is alot of humans. Twitter has 554,750,000 active registered twitter users that tweet on average 58 million times a day according to Statistic Brain.  As of January, 2013, Linkedin reached 200 million users, "LinkedIn now counts over 200 million members as part of our network, with representation in more than 200 countries and territories. We serve our members in 19 languages around the world." Google+ is a bit harder to get a true read on numbers, but even if we go with 135 million users actively posting to Google+ Pages, that is no small number.

Why Do I Care
All the numbers above can be dissected, debated and manipulated for company purposes but I see them as an opportunity to connect with others that run in the same professional circle as myself (no pun intended). I care about growing as an individual and bringing new ideas into the workplace and sharing my successes with others, which is easily done through social media.

                                        How Big

The size of your social media footprint depends on your comfort level in this arena. Some can juggle multiple feeds while others feel overwhelmed with more than one. My suggestion is take your time and find what works for you, and use technology to help you organize. There are a number of programs out there that will help you streamline your feeds and better manage the large amount of information coming in and out of your busy day. HootSuite is one that I have found to be very helpful for me and worth a look if interested in managing multiple streams.

Give It A Try
We often hear the saying that you have to get out of the four walls of your classroom or office to see what is happening out there. That is a true statement as we all know that sharing, collaborating and having an open mindset will help us grow as individuals. To grow professionally you have to care, why not use social media as one option to step outside those walls.

Quick Feet

The Future
I have said before that I like change for a number of reasons. Maybe it is because I am not a big story
teller of past experiences or don't spend a lot of time day dreaming about the good old days (there is nothing wrong with that of course). I just personally enjoy looking forward to the new experience, it keeps things fresh and even though it can be a struggle at times, the world we live in waits for no one.

Traditional
Quite often I hear industrial age model, traditional, slow to change, creatures of habit, as words and phrases commonly used to describe our public school system. Having two elementary age children, I would rather hear the words collaborative, innovative, student centered, challenging, and ready to adapt for each individual student. Those environments do exist in public education and we should hold them up as models for others to see.  The question is how did they get to that place many schools and districts struggle for everyday?

An Agile Staff
When I say agile, I am using the word it in the purest sense:

-quick and well-coordinated in movement
-active: lively
-marked by an ability to think quickly: mentally acute or aware

I am not an English major, so hopefully I am using the word correctly, but I can't dismiss the notion that if a staff is agile and prepared to be quick on their feet, they probably have a mindset that is open to change. The question becomes how do we build in a comfort level with our staff that allows them to be quick on their feet, embrace change, and allow that quick thinking, lively personality to take over?

Supportive Environment
Start by building a supportive environment that fosters collaboration, risk taking, and direct answers that address concerns when they arise. If staff members have support from their leadership and peers, change can become more of an opportunity for improvement and not a scary situation that threatens the comfort of what we know.

Change is inevitable and it is necessary for moving forwarding in any school, department, or business. Embracing the concept is difficult for most because routine is something that is built into us as humans from birth, so maybe it shouldn't come as a surprise. But a supportive environment is also something that most are provided from birth and that allows kids to grow and develop and enjoy new experiences. Maybe we just need to provide that supportive environment at the shop and see what happens.

Food For Thought

It's Lunch Time
Do you ever notice that lunch conversation quite often is just another opportunity to talk about work stuff. It is tough sometimes to turn off the switch in the middle of the day for an hour and conversation inevitably stays on work. In my post F5, I talked about IT stress, burnout, and it being difficult to shut down at the end of the day, so should we be concerned about lunchtime?

                                           
Good Question
It is a good question, but a tough question to answer from a director's view. Often the best time to collaborate is over a good meal in a relaxing setting, so why change the conversation? A couple months ago we were discussing how to communicate the day to day information that is so critical for an IT department. Each day something new is discovered that can improve the end users experience, but often we are busy and don't find the time to e-mail, blog, or just talk about these things.

Make It A Date
A long time veteran of our IT department, Lonnie Trotter, suggested that we get together once a week at lunch time for an informal lunch gathering to chat about day to day happenings. Everyone can bring their lunch of choice, no formal agenda, and share anything that they feel is important for others to know. Since it is a "working" lunch, that hour is taken off the end of the day and another positive layer of communication has been added to the week.

Keep It Simple
You are probably thinking to yourself, so what. Working lunches, morning coffee, there are a number of ways to informally gather staffs together to chat, but how often do those go by the wayside when things get busy. The difficult task is finding the time and staying consistent with promoting positive collaboration within teams. Keeping it simple and not creating a multilayer approach to most situations usually yields the best results in my experience. If it takes rocket science to figure out how to communicate with one another, there may be other issues.

So, how does your team find time to stay in touch with the valuable day to day information that is critical for an IT department. The more collaborating the better, so please share. 

Making Connections

Common Ground

Finding common ground with our students and peers can be a challenge for a variety of reasons. It takes a great amount energy to learn personality types, find common interests and quite honestly be around others that are the complete opposite of ourselves. This is part of life however and great leaders, teachers, schools and communities will rise to this challenge and work hard to create relationships that allow them to be successful.

Classroom Connection
Making connections in the classroom with students is something every teacher works on daily. Walking into a classroom and observing a teacher who connects with each student is truly amazing and takes a special person. A high school teacher in the AJUSD where I work, shared an e-mail about her experience with her son while waiting in line to purchase Halo 4 recently.  I wanted to share her experience as it really sheds light into a world of technology that is just one more way to make connections with many of today's students.

Last night I got to spend seven lovely hours with a subculture of humans in a context that I had never been in....I got to camp out in front of  a Game Stop in a line filled with mostly male teens (and some not so young) with my youngest son waiting to buy the new version of a computer game which came out at midnight (we didn't get our copy until 2 AM)..  I fit in with these "gamers" as perfectly as a biker would at a knitting contest. I have seriously never ever played a computer game (unless you count PacMan in the 80's a couple of times). These typical kids like we see everyday, which we have to drag information from and shove motivation into, were gabbing (yes, actually communicating with expressive tones) for the entire seven hours! They were talking about the new game coming out, the new uniforms on the characters, the battles they had fought, the strategies they had used and were planning to use, the levels they had gone through, the goals they had for the new Halo 4, the expectations they had, the disappointments they'd experienced with the last Halo, the manner in which they would change the game if they were the designer, the gamers they had "met" on line, the best gamers, the worst gamers, their "battlefield" experiences, the planets they had visited, the weapons they would design...and on and on.....there were a lot of words and concepts in there that sounded like total neologisms to me.  The words "giddy with excitement" kept coming to mind... However, it hit me that this was their world.  I was being allowed a peak into it.  Then my brain cells must have started functioning again because I started to realize the potential that was in front of us as educators. If these kids were asked to write, debate, publicly share, design, create, explain, read about, plan, goal set or ANYTHING involving their computer games, I KNOW they would do an amazing job so.....here's my thought to any of you out there who are struggling to reach some of those kids that don't really seem to have much to say or couldn't care less about the subject matter in class or couldn't care less about anything at all.....maybe you want to try approaching it from a gaming standpoint???  Go into their world for a little bit and see what's in there.  I was truly impressed with the critical thinking that I was hearing while in line but I do think it is worth a try....and as educators, trying strategies seems to be what we do everyday to try to reach some of these kids.

Melissa Mel
Special Education Teacher
Apache Junction High School

Relationships
At the end of the day we all know relationships will determine how successful we are in the classroom with our students. Finding common ground through the gaming world is just one way, but a different way that often we as adults my overlook or dismiss. Being an educator involves being in touch with what our students are doing outside of the classroom and we must explore their world. I leave you with a quote from Ms. Mel, "Go into their world for a little bit and see what's in there".