Round 2

Continued...
I hope you enjoyed Round 1 and took some time to do a
bit of reflecting. For another perspective on the benefits of
reflection, take a listen to John Maxwell and his take on
reflection turning experience into insight. Enjoy round 2!

Communication Systems
Usually the answer you hear when someone poses the
question how can our organization be better, is
communication needs to be improved. It is important to remember that communication is a two way street. You can't force someone to listen to your communication, but you should do your best to provide communication in a number of ways
that reaches your community.

The GPS Marketing and Communication team is a small 

but powerful group that has put in place a number of tools 

that allow the district, departments, and schools to 

communicate with stakeholders on a large scale. Besides 

a newly implemented website that is constructed to be the 

one source of truth for the parents and community, it also 

includes a messaging system that disseminates information 

via e-mail and text to parents and guardians. Each school also has tools to distribute site information through online newsletters and teachers can directly communicate 

via e-mail with parents and guardians through the district 

student information system. Each school has the ability to 

use these tools as they choose and decide what works best 

for their community.  From an IT perspective, the biggest challenge with any communication system is parent and guardian support. It is challenging to assist these groups on devices not owned by the district. The schools and Technology Services do their best to assist so that these communications reach them. Our help desk staff is also great at assisting with most issues.

Data Governance

Data governance is a very relevant topic at this time with protecting
user data from unauthorized access, proper data agreements with
third party resources, and educating users on the importance of
protecting their information from non trusted sources.

User data for any organization should be protected using best practice methods and continually reviewed for any needed adjustments. Districts should not hesitate to work with outside consultants for assistance in maintaining these best practices and configuration setups. Staying connected with cybersecurity organizations for the latest information on know vulnerabilities, updating all systems, and educating end users is critical for staying protected from threats. 

Data Access

The GPS Accountability and Assessment department works closely with all GPS schools in assisting them on how to best use collected data to guide instruction and improvement. District and state-level assessment information is reviewed in the department, presented at the Cabinet and school leadership level and used as a tool in discussion around increasing and shaping possible strategies for student improvement. Our Technology Services Information Systems team has built an internal database that assessment data can be imported along with other student demographic information. We have recently begun using a data analytics tools to build visualizations based on the needs of stakeholders. This allows for years of data to be looked at in a visually pleasing format and easy studying of trends based on different areas of selection. 

Ethics and Policies

One very notable piece of federal legislation passed in 2000 by Congress 

is the Children’s Internet Protection Act (CIPA). “CIPA imposes certain 

requirements on schools or libraries that receive discounts for Internet 

access or internal connections through the E-rate program – a program 

that makes certain communications services and products more 

affordable for eligible schools and libraries. In early 2001, the FCC issued 

rules implementing CIPA and provided updates to those rules in 2011.” 

GPS takes part in the E-rate program and provides content filtering to 

protect our students as best we can. 

The GPS Technology Services team feels we have an obligation to provide a Digital 

Citizenship curriculum to all students in GPS. We have partnered with 

Common Sense Media to provide an extensive curriculum for our teachers 

to use with our students K-12 and it is an expectation that this is done each 

year. Technology Services has also partnered this school year with the 

GPS K-12 Prevention Coordinator, who oversees the district 

social workers and counselors who assist our schools with the digital 

citizenship program. We feel as a district that the social and emotional 

well-being of our students is a priority and aspects of technology including
social media can often play a part in that area. 

Promising Technology Ahead

I always find the what's the next big thing question difficult to answer, so I
did appreciate this heading.

AZ Computer Science Standards-this will provide the roadmap needed for actual implementation in K-12 schools. The challenge, although not insurmountable, is teacher understanding and development and how computational thinking can be used across the curriculum. 

Learning models-It still seems there are struggles with different learning models due to the structure of the school funding system. GPS Global Academy is being creative with a couple of unique blended learning models and the outcomes are promising. The structure of bell schedules and traditional practices are still somewhat of a barrier in my opinion.

Artificial intelligence-AI and machine learning have crept into most 

aspects of our lives when it comes to determining our next purchase 

or what political flavor society falls into. It remains to be seen how 

this technology will benefit the K-12 learning environment so 

we can catch areas of needed remediation or enrichment for our 

students. This topic will also continue to bring into the spotlight the
ethical questions behind the technology.

Next Round...
Each one of the topics from round 1 and 2 could be stand alone discussions that would easily fill a page. It was a good exercise to put these thoughts down on paper, think a bit deeper about them, and find celebrations and areas that could use improvement. With the intention not to sound like a broken record, I will state again, without taking the time to give serious thought to our daily decisions and practice, improving them will be difficult and the same results will be achieved. Thanks for reading!

Round 1

Reflection

If there is one constant over the years that I have found most valuable for growth and improvement is reflection. Without taking the time to give serious thought to our daily decisions and practice, improving them will be difficult and the same results will be achieved.

Over the years I have been asked to answer questions around technology for peers working on their higher education degrees. The questions are usually similar enough that It is enjoyable to look back and see how my answers have changed and also create a blog post out of it, cause why not. I am going to split this one up as it was quite lengthy, enjoy!

Leadership and Vision

The biggest hurdle to developing a shared vision for technology use in today’s K-12 landscape is the divide between the Teaching and Learning and Information Technology departments. Historically the goals of these two areas have not been communicated to one another and the communication breakdown will lead to a lack of understanding of what is important for planning a meaningful and effective path for technology integration and a safe online learning environment for users. 
In Gilbert Public Schools we have an organizational chart that

allows for all-district departments to be represented at the Cabinet-level

including the Teaching and Learning and Information Technology

departments. Having the Executive Directors and Assistant Superintendents at the table allows for each area to be represented, communicate their needs and understand the importance of the IT side to ensure a safe network, protect student and staff data, and provide support to meet strategic plan goals.

Gilbert Public Schools has created a strategic operating plan that has technology embedded to achieve the ultimate goal of, success for all students. Each area of focus, safe and supportive schools, family and community engagement, employee excellence, and financial and operational efficiency all have goals and action items in place that are measured to monitor progress and allow for modification when needed.

Technology is embedded in each of these areas but is only a small piece of supporting our student’s success. Ultimately, it is the relationship between teachers and students and the support provided by leadership that will allow us to measure the true success of the plan.  

Team Building and Staffing The same philosophy that applies at the district level for cross-functional departments is necessary within an Informational Technology team structure. The rapid rate of change that takes place with technology is difficult to communicate at times and does lead to issues with bringing awareness to end-users. In the GPS Technology Services department, there are 5 internal teams to include: IT Customer Care Specialists, Information Systems, Network and Telecommunications, Systems Administration, and Instructional Technology. Each leader of these areas plus a Project Specialist make up the Technology services leadership team. The Executive Director of Technology meets weekly in a formal meeting with the team and daily on an informal basis. This team is responsible for working closely with one another to ensure Technology Services is working collaboratively to support GPS. One example of this would be the leadership team working with one another to coordinate occasional cross-functional team meetings. They create an agenda around issues happening with end-users, ways to address them and share other problems or successes happening in the field. 

GPS Technology Services has also established a userXperience team that meets regularly to discuss and make decisions on existing and future implementations, device functions and features, updates, and other variables as it relates to the end-users in GPS. This group has representation from all Technology Services departments and is important to our end user’s success with implementations and integrations that impact the daily function of staff and students. We have been able to make changes and roll back changes based on the feedback they bring to the table representing each area of the department. 

      Instructional Focus and Professional Development

Bringing awareness to all staff members around emerging technologies and potential issues to protect the network and data is on-going. I agree with the philosophy of leading from the middle and that everyone is a leader regardless of their position. We encourage all Technology Services staff to share ideas, emerging technologies they see and support to everyone around them. Our Instructional Technology team works closely with site Principals to present at staff meetings, meet one on one with teachers, attend grade-level meetings, share a weekly newsletter and any other form of communication that leads to awareness. 

Another example from the department level is our yearly awareness campaign around Computer Science Week. For the last three years, the Technology Services department has provided support around CS by providing professional development activities, meet-ups, video campaigns, and support for our teachers to bring CS into their classrooms. 

There is not a one size fits all approach with learning and the same applies to the technology that can support the educational outcomes our teachers want for our students. 

Round 2

Thanks for taking the time to read a bit on what started as assisting a friend with their doctorate assignment to gaining a little glimpse of how we do things in Technology Services. There is not any secret sauce being served up here, just a good group of individuals working together for students. See you soon for Round 2.